Some of the things I have come to appreciate in managers over time...
1. Listen before responding...no, really listen, not just hear : simple yet so difficult to execute
2. Be the remover of obstacles not the creater of them.
3. Take the liberty to justify tight deadlines, your employee will appreciate you for it.
4. Empathise : nothing worse than a manager that seems like they just don't care
5. Empower : no need to give your senior employees minor tasks, instead take the time to make big comments that will empower them to solve big problems.
6. Ask questions : This usually yields what the employee is really thinking and it shows that you care.
Flipside - as an employee, how can you enforce the above?
1. Allow them to listen, try to keep to your point. If you still feel not listened to, repeat your point in another way. Don't give up. Don't get intimidated. Your manager will appreciate it.
2.Kindly say to your manager that by XYZ is currently stopping you from progressing on ABC
3. Ask, if not given the justification - simply ask for it...nicely.
4. This one is hard. "I'd like it if you could see it from my point of view which is...XYZ " not great but worth a shot?
5. Call them out on it! Again that is hard so instead say 'These tasks look like they'll keep me busy! I wonder if you could comment on how we could solve XYZ
"
6. Hard again, how do you get someone to ask questions? Well the only way is to go ahead and answer the questions you wish they asked. This will help to get in a frame of mind that explains your point better.
Most importantly... persist. Don't give up till you feel like you've been understood.
Over & Out